I purchased my mattress from another website (Amazon, Walmart, etc.). How do I get help with my order?

If you purchased one of our products through a third-party retailer like Amazon, Walmart, or another partner site, we’re here to help guide you!

To ensure your issue is addressed promptly and accurately, we kindly ask that you submit your request directly through the website where you placed your order.

Simply log in to your account on the partner’s website (e.g., Amazon or Walmart), navigate to your order history, and use their provided tools to report an issue or submit a return/request.

This allows the partner’s processing team to access all the necessary order and account information and ensures your request is handled as efficiently as possible.