Should I use the handles on the sides of my mattress to move and lift it?

No, handles sewn into the side panels of select mattresses should never be used to lift or transport the mattress. The handles are a decorative feature and should only be used on rare occasions for very slight adjustments to the mattress alignment. Handles are not included in the 10-year warranty. Mattresses cannot be returned or exchanged due to wear and tear or damage to the handles.