Often, a mattress will feel firmer early in the adjustment and break-in process. However if after 30 days your mattress continues to feel too firm, there are a number of ways to help create your ideal firmness level without exchanging your mattress.
We are happy to provide a complimentary topper to help make your mattress feel softer or firmer without sacrificing support. These toppers are made from high quality materials and help increase pressure point relief or add support.
If you'd like to exchange the mattress for is similar in price to your current mattress, we're happy to arrange an exchange. We'll ship the new mattress to you and coordinate pickup of your current mattress.
If you'd like to switch to a mattress that is more expensive than your current one, we're unable to process that as an exchange. Instead, we'd be happy to help you complete a return for a full refund, allowing you to place a new order for the mattress of your choice.
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