Are shipping fees refundable? January 28, 2022 15:48 Unfortunately, shipping fees and any additional handling fees are non-refundable. Related articles What is your return policy for mattresses? What is your return policy for sleep accessories? How long does it take to receive my refund? What is the cost of old mattress removal? How does the 120 night risk-free trial work? Comments 0 comments Article is closed for comments.